Privacy Policy
Last Updated: December 21, 2025
1. Introduction
FlightMind ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our FlightMind mobile application (the "App").
By using the App, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
2.1 Information You Provide
📄
Uploaded Documents
PDF files you upload (flight manuals, procedures, checklists)
📅
Roster Data
Flight schedules imported from PDF files
👨👩👧
Family Contacts
Phone numbers for notification services (only if you use this feature)
💬
Support Communications
Information you provide when contacting support
2.2 Information Collected Automatically
📱
Device Information
Device identifier, model, operating system version, app version
📊
Usage Data
Features accessed, airports searched, questions asked
⭐
Subscription Status
Current tier (Free, Pilot, Pro, Fleet) and renewal dates
2.3 Information We Do NOT Collect
- ❌ Email addresses (unless you contact support)
- ❌ Names or personal identifiers
- ❌ Precise GPS location
- ❌ Contacts (except those you explicitly add for notifications)
- ❌ Photos or camera data
- ❌ Payment card information (handled entirely by Apple)
- ❌ Social media accounts
3. How We Use Your Information
🔧
Provide Core Services
Weather display, document Q&A, flight tracking, roster management
🤖
AI Document Analysis
Process your uploaded documents to answer your questions
📲
Family Notifications
Send flight status updates to contacts you specify
🔒
Security
Detect and prevent fraud and unauthorized access
4. Third-Party Services
We use the following third-party services:
- Apple – Authentication, payments, App Store
- Google Cloud Platform – Hosting, AI processing, storage
- AVWX – Aviation weather data (METAR, TAF)
- FlightRadar24 – Flight tracking information
- Twilio – SMS notifications for family features
Each provider has their own privacy policy. We select providers with high security standards.
We Do NOT:
- ✓ Sell your personal information
- ✓ Share your data for advertising purposes
- ✓ Use your documents to train AI models for other users
- ✓ Share your documents with other users
5. Data Storage and Security
Location: Data is stored on Google Cloud Platform (United States)
- Encryption in transit – TLS 1.3
- Encryption at rest – AES-256
- Access controls – Role-based authentication
- Regular security audits
Document Privacy: Your uploaded documents are private and only accessible by you. Documents are processed by AI to answer YOUR questions only.
6. Data Retention
- Documents: Until you delete them or request account deletion
- Usage Logs: 90 days
- Crash Logs: 30 days
- Subscription Data: As required by Apple and tax law
7. Your Rights
You have the right to:
- Access – View your documents and subscription status in the App
- Delete – Delete documents anytime; request full deletion via support
- Correct – Update information through the App
- Export – Request a copy of your data
- Cancel – Manage subscriptions through App Store settings
8. California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have additional rights:
- Right to Know – What personal information we collect
- Right to Delete – Request deletion of your information
- Right to Opt-Out – We do not sell personal information
- Right to Non-Discrimination – Equal service regardless of privacy choices
9. European Privacy Rights (GDPR)
If you are in the European Union:
- Access, rectification, erasure, restriction, portability, objection
- Withdraw consent at any time
- Lodge a complaint with your local data protection authority
Data Transfers: Data may be transferred to the United States. We ensure protection through Standard Contractual Clauses.
10. Children's Privacy
FlightMind is designed for pilots and aviation professionals (typically 18+). We do not knowingly collect information from children under 13. If we discover such data, we will delete it immediately.
11. Cookies and Tracking
The App does not use:
- ❌ Cookies
- ❌ Web beacons or tracking pixels
- ❌ Third-party analytics (Google Analytics, Facebook Pixel)
- ❌ Advertising identifiers for tracking
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last Updated" date. Your continued use of the App after changes constitutes acceptance.
Summary of Key Points
- ✓ What We Collect: Device info, usage data, documents you upload
- ❌ What We Don't Collect: Email, name, location, payment info
- 🔒 How We Protect Data: Encryption, access controls, secure infrastructure
- 🗑️ Your Rights: Access, delete, correct, export your data
- 📧 Contact: support@flightmind.app